Shipping Policy

At Helomorix, we aim to provide a smooth and transparent shipping experience for all customers in the United States. Please review the details below before placing your order.

Shipping Areas

Currently, Helomorix ships only within the United States. We do not offer international shipping at this time.

Order Cut-off Time

  • Order Cut-off Time: 2:00 PM (EST)

  • Orders placed before 2:00 PM (EST) will be processed on the same business day.

  • Orders placed after 2:00 PM (EST) will be processed on the next business day.

Orders placed on weekends or public holidays will be processed on the next business day.

Order Processing Time

  • Processing Time: 1–2 business days
    This includes order verification, quality checks, packaging, and handover to the shipping carrier.

Shipping Methods & Shipping Time

  • Standard Shipping (Free):
    Estimated delivery time: 5–8 business days after order processing.

  • Express Shipping (from $4.99):
    Estimated delivery time: 2–4 business days after order processing.
    Shipping fees may vary depending on your location.

Available shipping options and delivery estimates will be shown at checkout.

Shipping Costs

  • Standard Shipping: Free on all U.S. orders

  • Express Shipping: Starting at $4.99, depending on the delivery area

Taxes & Additional Fees

The price displayed at checkout is the final price.
Helomorix does not charge any additional taxes, duties, or hidden fees after your order is placed.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

Delays & Carrier Issues

Delivery times are estimates and may be affected by factors beyond our control, including weather conditions, carrier delays, or peak seasons.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We’re always happy to assist you.